Support
Contact us
Use the support chat in the bottom-right corner of any page — it reaches the team directly and we reply to your email address. You can also write to compliance@nupeps.example.
We answer on business days, usually within one working day.
Where is my order?
Track it yourself with your order number and email — that is the fastest answer.
Track an orderShipping, returns, refunds
Delivery windows, claim deadlines, and when a refund or replacement applies.
Read the policiesSomething else
Open the support chat in the corner of any page. It reaches the team directly and we reply by email.
Check the FAQ firstWe cannot provide dosing guidance, protocols for administration, or any advice on use in humans or animals. Materials are supplied for laboratory research use only.