Questions fréquentes
Everything you need to know about our compounds, quality testing, and how we handle your research orders.
All NUPEPS Peptides products are intended strictly for in-vitro laboratory research and development. They are not drugs, supplements, cosmetics or food, and are not intended for human or animal consumption, diagnostic, or therapeutic use. By ordering, you confirm you are a qualified researcher or institution.
Every production lot is evaluated by reverse-phase HPLC for purity quantification and by mass spectrometry for identity confirmation. Certificates of analysis (COAs) are published in the COA library, so they can be reviewed before purchase.
Orders confirmed before the daily cut-off are dispatched within 24 hours in discreet, temperature-considerate packaging. Domestic shipping is a flat $15.00 per order — no free shipping is offered. Tracking is provided by email once your order leaves our facility. Estimated delivery is 2 days.
All sales are final. Because these are sensitive research materials, returns and refunds are not permitted except for verified damaged, incorrect, or missing items. Contact us within 2 days of delivery to raise a claim — see our Returns & Refund Policy for details.
We ship to select regions where the import of research chemicals is permitted. It is the responsibility of the researcher or institution to ensure compliance with all local, state and national regulations before ordering.
Checkout is encrypted end to end. Card details are entered on our payment processor’s PCI-compliant form and never touch our servers, and we never store card data.
Still have a question?
Our research support team can provide certificates of analysis, storage guidance, and compliance documentation.
Learn about our quality process