NUPEPS Peptides — Shipping, Delivery & Order Information

Last Updated: 05 Feb, 2025

At NUPEPS Peptides™, we are committed to providing reliable, professional, and secure delivery of all research materials. We understand that timely fulfillment is essential for ongoing scientific work, which is why our logistics processes are designed to ensure smooth, consistent, and dependable national delivery.

Our shipping and fulfillment procedures are supported by trusted carriers and strict internal quality controls, ensuring that your order is handled with care from the moment it leaves our facility until it reaches your destination.

1. Order Processing Times

• Standard Processing: Most orders are processed within 1–3 business days after payment confirmation.
• Weekend & Holiday Processing: Orders placed on weekends, holidays, or during high-volume periods will be processed on the next business day.
• Potential Delays: Carrier-related disruptions, weather conditions, or seasonal surges may impact processing or delivery times. Should delays occur, our team will communicate updates as needed.

2. Shipping Methods

NUPEPS Peptides™ provides guaranteed national delivery, partnering with reputable U.S. carriers to ensure your order arrives safely.

All shipments include:

• Verified tracking information for real-time order monitoring
• Secure packaging designed to protect contents during transit

Shipping timelines may vary depending on carrier conditions, routing, or unexpected transportation issues.

3. Shipping Charges & Fees

Shipping fees are calculated at checkout based on:

• Package weight
• Delivery destination
• Selected shipping speed

Any supplemental carrier fees or address correction fees are the responsibility of the buyer.

4. Delivery Times

While NUPEPS Peptides™ guarantees national delivery, actual delivery times may vary depending on the carrier’s performance and external transportation factors. Typical delivery windows:

• Standard Ground: 3–5 business days

Please note that weather events, carrier delays, or regional disruptions may extend estimated timelines.

5. Reship Policy

NUPEPS Peptides™ offers a one-time complimentary reshipment if confirmed non-delivery occurs.

A reship is approved when:

• The carrier verifies that the package was not delivered
• Tracking information confirms loss, non-movement, or final non-delivery status

The complimentary reship is limited to one occurrence per order.

6. Order Changes & Cancellations

• Order changes or cancellations can only be made before processing begins.
• Once an order has entered fulfillment or shipping, it can no longer be modified or canceled.
• Please double-check your order details prior to submitting payment.

For urgent inquiries, contact our support team immediately with your order number.

7. Damaged, Missing, or Incorrect Items

If your order arrives damaged, incomplete, or not as expected:

• Notify NUPEPS Peptides™ within 48 hours of delivery.
• Provide clear photos of:
• The shipping box
• The carrier label
• Internal packaging
• All received items

Once reviewed, our team will determine whether a replacement or resolution is appropriate.

8. Returns

Due to the sensitive nature of research materials:

• All sales are final.
• Returns are not accepted unless an internal shipping error is confirmed.
• If a return is authorized, products must remain sealed, untampered with, and include all original packaging.

Our Commitment

At NUPEPS Peptides™, we are dedicated to supporting researchers, labs, and scientific professionals with dependable service and high-quality materials. Your confidence in our delivery process is our priority, and we continuously work to maintain the highest standards of reliability and customer care.

For any additional assistance or questions regarding shipping, delivery, or order support, please contact our team—we’re here to help.